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Program Directory · Program record

Pacific Quest at Reed’s Bay — Adolescent Residential

Hilo, Hawaii · Part of Pacific Quest

Level of care
Residential
Ages
13 to 17

Listed as operating. 5 sources, newest retrieved Aug 11, 2026. Record researched Aug 11, 2026.

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Published program summary

Adolescent residential program for ages 13–17 at the Reed’s Bay campus, a five-acre Hilo Bay property with an 8,000-square-foot facility and a secure dormitory monitored by awake staff.

Services and populations

Specialties
Depression, Anxiety, Obsessive-compulsive disorder (OCD), Isolation, Adoption, Trauma, Somatic symptoms, Technology addiction, Family conflict, Gender identity, Learning differences
Program categories
Adolescent residential treatment, Mental health, Special treatment facility
Modalities
Individual therapy, Adventure group therapy, Experiential learning, Outdoor programming, Horticultural activities

Admissions

Published exclusions
  • Primary substance abuse or dependence
  • Aggression or violence
  • Running away
  • Thought disorders or psychosis
  • Perpetrators of bullying
  • Acute mental health crisis

Insurance and payment

Payment notes
Pacific Quest states it is out of network with all insurance providers and may help families seek reimbursement. Confirm benefits, authorization, and reimbursement directly with admissions and the insurer.

Credentials and public record

Accreditation
CARF
Public record
Not yet checked
License or state record
Hawaiʻi DOH OHCA Special Treatment Facility 116-STF (license expiration 2026-11-30)
Check with the state
Hawaii Department of Health list of licensed residential treatment facilities. The state runs or links this lookup. It may not list every program type.

Location

Address
301 Kalanianaole Avenue, Hilo, HI 96720
County
Hawaii County
Island
Hawaii Island

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

Not yet verified in this profile: Genders served.

  1. Which genders do you serve?
  2. How does admission work, and what do you need from the referrer?
  3. What are your intake hours?
  4. How long do people usually stay?
  5. Do you offer services in languages other than English?
  6. How are families involved in care?
  7. Do you have an opening now, and how long is the wait?
  8. Is your state license or certification current, and has anything changed since your last inspection?
  9. What will this cost, with and without insurance?

Sources

Other locations of this organization

About this listing: Published information is here to help you research and contact the program. Inclusion is not an endorsement, affiliation, or confirmation of openings. Public Directory facts and published contacts are free.

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Sources and dates
Sources carry their own dates. “Record researched” dates the profile research record; it does not mean every detail was checked that day. Details not shown here may still need research. Confirm them with the program.
Public record
Where a check has run, the record lists what state licensing agencies, inspections and federal exclusion lists show, each with its date and source. “Public record: not yet checked” marks a gap in the research. It tells you nothing either way about the program.
Youth residential programs
Residential and inpatient programs for young people may show a license or state-record entry when available, or “License not yet checked.” A research date is not a license-check date.
Allegations
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Location
Protected residences show city only when available; street address and map pin stay withheld to protect residents. Other profiles may show a public map point based on available location data. A missing pin means the Directory could not confirm a sufficiently precise location in published data, not a judgment about the program. Confirm the destination with the program before visiting.
Before you refer
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Not a rating. A record. Results are listed by name, never ranked, and nobody can pay for placement. Coverage is uneven, so a missing program or an empty field says nothing about care.