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Program Directory · Program record

Pacific Quest — Olena Young Adult Residential Campus

Keaau, Hawaii · Part of Pacific Quest

Level of care
Residential
Ages
18 to 24

Listed as operating. 7 sources, newest retrieved Aug 11, 2026. Record researched Aug 11, 2026.

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Published program summary

The current Pacific Quest location page identifies its Paradise Park home as the young-adult setting, distinct from the Reed’s Bay adolescent campus. The young-adult program uses east-side Big Island homes, outdoor and horticultural programming, and secure sleeping space monitored by awake staff.

Services and populations

Specialties
Anxiety and depression, ADD/ADHD, Trauma, Mood regulation, Family conflict, Learning differences, Technology-related behavioral concerns, Substance experimentation or abuse
Program categories
Young adult residential treatment, Mental health, Special treatment facility
Modalities
Individual therapy, Group therapy, Experiential learning, Horticultural therapy, Outdoor programming, Life-skills development

Admissions

Typical length of stay
Typically about 10–12 weeks; individualized.
Published exclusions
  • Psychotic symptoms
  • Active suicidality
  • Conduct disorder
  • High aggression or violence outside the home
  • Need for or current participation in detox
  • Major unmedicated mental illness
  • Medication noncompliance or refusal to engage in treatment recommendations
  • Certain life-threatening allergies, diabetes, or pregnancy
  • Court-mandated treatment

Insurance and payment

Payment notes
Pacific Quest states that it is out of network with all insurance providers. It may bill insurance and assist with preauthorization and reimbursement, but families pay in advance. Confirm benefits, authorization, reimbursement, and financial terms directly.

Credentials and public record

Accreditation
CARF
Public record
Not yet checked
Check with the state
Hawaii Department of Health list of licensed residential treatment facilities. The state runs or links this lookup. It may not list every program type.

Location

Address
15-1903 26th Avenue, Keaau, HI 96749
County
Hawaii County
Island
Hawaii Island

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

Not yet verified in this profile: Genders served.

  1. Which genders do you serve?
  2. How does admission work, and what do you need from the referrer?
  3. What are your intake hours?
  4. Do you offer services in languages other than English?
  5. How are families involved in care?
  6. Do you have an opening now, and how long is the wait?
  7. Is your state license or certification current, and has anything changed since your last inspection?
  8. What will this cost, with and without insurance?

Sources

Other locations of this organization

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Sources and dates
Sources carry their own dates. “Record researched” dates the profile research record; it does not mean every detail was checked that day. Details not shown here may still need research. Confirm them with the program.
Public record
Where a check has run, the record lists what state licensing agencies, inspections and federal exclusion lists show, each with its date and source. “Public record: not yet checked” marks a gap in the research. It tells you nothing either way about the program.
Youth residential programs
Residential and inpatient programs for young people may show a license or state-record entry when available, or “License not yet checked.” A research date is not a license-check date.
Allegations
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Location
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Before you refer
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