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Program Directory · Program record

UMFS Child & Family Healing Center

Richmond, Virginia

Level of care
Residential treatment (RTC), Residential
Ages
11 to 17
Insurance
Virginia Medicaid

Listed as operating. 5 sources, newest retrieved Jun 20, 2026. Record researched Jun 20, 2026.

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Published program summary

24-hour intensive residential treatment for youth ages 11-17 on an unlocked, staff-secure 33-acre Richmond campus, featuring an on-site Charterhouse School (accredited by VAISEF, licensed by the Virginia Dept. of Education) for trauma-rooted educational needs. Uses the Collaborative Problem Solving model and accepts youth with a minimum IQ of 65, including those with autism/neurological differences and problem sexual behaviors.

Services and populations

Genders served
Males, females, and gender-diverse youth
Specialties
Complex trauma / trauma histories, Mood and anxiety disorders, Emotional, social, and behavioral challenges, Autism and other neurological differences, Problem sexual behaviors
Modalities
Collaborative Problem Solving (CPS), Family therapy / family engagement (weekly), Psychiatry, Nursing, Verbal and non-verbal therapies, Social work, Counseling
Approximate published capacity
Approximately 50 (five residential suites, each with 10 private bedrooms/bathrooms)
Parent organization
Shineforth Child & Family Services (formerly United Methodist Family Services / UMFS)

Admissions

Typical length of stay
8 to 12 months

Insurance and payment

Insurance listed
Virginia Medicaid
Payment notes
Funded primarily through contracts with Virginia state child welfare, juvenile justice, and children's mental health agencies, plus Virginia Medicaid. Where no locality contract exists, the program develops single-case agreements with county/municipal governments, school districts, etc. No commercial-insurance carriers are listed; placements are system-driven (custody of parent/guardian, DSS, or DJJ).

Credentials and public record

Accreditation
Council on Accreditation (COA) - org-wide, Better Business Bureau Accredited Charity - org-wide, Licensed by Virginia Department of Behavioral Health and Developmental Services (DBHDS) - facility
Public record
Not yet checked
License
Not yet checked
Check with the state
Virginia DBHDS licensing page, which links its provider search. The state runs or links this lookup. It may not list every program type.

Location

Address
3900 W Broad St, Richmond, VA 23230
County
Richmond city

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

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  2. What are your intake hours?
  3. Do you offer services in languages other than English?
  4. How are families involved in care?
  5. Do you have an opening now, and how long is the wait?
  6. Is your state license or certification current, and has anything changed since your last inspection?
  7. What will this cost, with and without insurance?

Sources

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Youth residential programs
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