Program Directory · Program record

Serenity Behavioral Health Systems

In a crisis, call or text 988, the Suicide & Crisis Lifeline. In an emergency, call 911. This Directory is not an emergency service and does not give medical advice.

Augusta, Georgia · Street address withheld to protect residents

Level of care: Detox, Residential, Outpatient, Crisis stabilization, Crisis
Ages: Not yet verified, call to confirm
Insurance listed: Aetna, Cigna, Amerigroup, Cenpatico, Wellcare, CareSource, Humana, Medicaid, Medicaid QMB, PeachCare for Kids, TRICARE, Insurance questions: Billing Manager at 706-432-4837
Phone: (706) 432-3800
Location: Augusta, Georgia. Street withheld to protect residents.
Website: serenitybhs.com

1 source, newest retrieved Jun 9, 2026. Record researched May 22, 2026.

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Published program summary

Serenity Behavioral Health Systems in Augusta, Georgia, provides outpatient, crisis stabilization, and IDD services to individuals of all ages. Its 16-bed Crisis Stabilization Unit has an average length of stay of 7-10 days, and no one is denied access due to inability to pay.

Public record: not yet checked

Contact information

Questions to ask when you call

Not yet verified in this profile: Ages.

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Services and populations

Levels of care: Detox, Residential, Outpatient, Crisis stabilization, Crisis
Specialties: Mental health, Substance use / addictive disease (incl. medication-assisted treatment), Intellectual and developmental disabilities (IDD), Crisis stabilization, Autism spectrum disorder (ASD), Cerebral palsy, Substance abuse, Opioid addiction (MAT program)
Program categories: Crisis Stabilization, Substance Use, Mental Health, Autism/ABA services, IDD/DD services
Modalities: Individual and group counseling, Medication-assisted treatment, Telehealth
Genders served: All genders
Service area: Richmond, Columbia, Lincoln, McDuffie, Taliaferro, Warren, and Wilkes county, IDD services: residential options across the seven counties served by Region 2

Admissions and program details

Operating status: Listed as operating. Confirm current status with the program.
Admissions process: Scheduled appointments for admission assessment, walk-in appointments through Open Access for adult services, scheduled appointments, and case management community assessments at designated locations with community partners
Adult outpatient services include assessment and intake during Open Access hours Monday through Friday from 7:30 AM– noon
Children and adolescents: access includes a scheduled intake assessment through a member of the counseling and treatment team
Outpatient: bring Georgia ID or other proof of residency in Georgia along with any insurance information
Outpatient clinics: individuals must reside in the state of Georgia
Crisis: any individual who comes to Serenity in crisis will be seen, regardless of the state they live in
Hours: Normal hours: M-F 8:00 AM - 5:00 PM
Adult Outpatient clinic is open to the public beginning at 7:30 AM each weekday on a first-come, first-serve basis; the Child and Adolescent clinic opens at 8:00 AM
Typical length of stay: Crisis Stabilization Unit: average length of stay of 7-10 days
Daily life: IDD services: a variety of residential options in the community across the seven counties served by Region 2
IDD services: also offers Community Living Support and Community Residential Alternative services
IDD services: Host Homes, in which an individual lives with a family and is integrated into their home
IDD services: Community Living Arrangement is offered to individuals who wish to live on their own outside of the family home and need supports beyond only staff assistance

Insurance and credentials

Insurance listed: Aetna, Cigna, Amerigroup, Cenpatico, Wellcare, CareSource, Humana, Medicaid, Medicaid QMB, PeachCare for Kids, TRICARE, Insurance questions: Billing Manager at 706-432-4837
In-network notes: Individuals are required to pay a co-payment or fee toward the deductible based on their insurance plan at the time of service; If the individual is uninsured, he/she may qualify for the State Assistance Program; No one will be denied access to services due to inability to pay; a discounted/sliding fee schedule is available based on family size and income
Accreditation: CARF
Approximate published capacity: 16

Location

Location: City only where available. Street address and map pin withheld to protect residents.
County: Richmond County

Additional details

This profile may not include every program detail. Ask the program about any information you need to confirm.

Sources

Provider website · Source date Jun 9, 2026

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