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Program Directory · Program record

Never Alone

Hurley, New York · Part of Never Alone Inc

Level of care
Residential
Ages
12 to 17
Insurance
Medicaid, Private health insurance, Aetna, Anthem / Blue Cross Blue Shield and 5 more

Listed as operating. 5 sources, newest retrieved Oct 23, 2026. Record researched Sep 28, 2026.

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Published program summary

Never Alone is a residential program in Hurley, New York, for adolescents ages 12-17 who struggle with drugs, alcohol and related mental health issues. It is accredited by The Joint Commission and accepts Medicaid and most major insurance plans.

Services and populations

Genders served
All genders
Specialties
Adolescents, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence, Clients who have experienced trauma, Persons with eating disorders, Persons with post-traumatic stress disorder (PTSD), Anxiety, Trauma or PTSD, Family conflict, School issues, Social isolation, Treats adolescents struggling with drugs, Related mental health issues like anxiety, Or trauma
Program categories
Substance use, Co occurring, Mental health
Modalities
Anger management, Brief intervention, Cognitive behavioral therapy, Motivational interviewing, Relapse prevention, Substance use disorder counseling, Trauma-related counseling, 12-step facilitation, Activity therapy, Cognitive remediation therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy, Abnormal involuntary movement scale
Service area
Teens travel in from across the county., Families come from all over the country.
Approximate published capacity
28

Admissions

Hours
  • Help is available 24/7

Daily life and family

Daily life
  • Typical day: morning check-in and reflection, three hours of school with academic support, individual and group therapy sessions, afternoon recreation or creative activities, evening routines for journaling, quiet time, or community hangouts
  • Teens do chores, share meals, talk to staff, and interact with peers
  • Parents or legal guardians may enroll their teen; participation and engagement in treatment remain voluntary on the part of the client
  • Daily support from staff who specialize in adolescent care in gender-specific housing
  • 32 forested acres explored under staff supervision
  • Gender-specific housing
  • Teens eat chef prepared meals together
Family involvement
  • Weekly updates, regular family therapy sessions, and visits every Sunday afternoon
  • Weekly family therapy sessions
  • Sunday visits from 12pm–4 pm, including a therapy session and time with the teen
  • Virtual parent support group every Tuesday night

Insurance and payment

Insurance listed
Medicaid, Private health insurance, Aetna, Anthem / Blue Cross Blue Shield, Carelon, Cigna, Healthfirst, United Healthcare, Covered by insurance
Payment notes
Accepts most insurance (i.e., Aetna, Anthem / Blue Cross Blue Shield, Carelon, Cigna, Healthfirst, United Healthcare, etc.) Aetna is named among accepted insurance plans. Anthem / Blue Cross Blue Shield is named among accepted insurance plans. Carelon is named among accepted insurance plans. Cigna is named among accepted insurance plans. Healthfirst is named among accepted insurance plans.

Credentials and public record

Accreditation
Accredited by The Joint Commission
Public record
Not yet checked
License
Not yet checked
Check with the state
New York OASAS certified program search. The state runs or links this lookup. It may not list every program type.

Location

Address
20 Crofts Road, Hurley, NY 12443

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

  1. How does admission work, and what do you need from the referrer?
  2. How long do people usually stay?
  3. Do you offer services in languages other than English?
  4. Do you have an opening now, and how long is the wait?
  5. Is your state license or certification current, and has anything changed since your last inspection?
  6. What will this cost, with and without insurance?

Sources

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