In a crisis, call or text 988, the Suicide & Crisis Lifeline. In an emergency, call 911. This Directory is not an emergency service and does not give medical advice.

Program Directory · Program record

Pyramid Healthcare - Newport News Detox & Residential

Newport News, Virginia · Part of Pyramid Healthcare, Inc.

Level of care
Detox, Residential, Partial hospitalization (PHP), Intensive outpatient (IOP), MAT
Ages
18+
Insurance
Aetna Better Health, Anthem HealthKeepers, Cigna, Kaiser Permanente and 6 more

Listed as operating. 3 sources, newest retrieved Jun 20, 2026. Record researched Jun 20, 2026.

See something wrong? Report a correction

Published program summary

A non-hospital facility on the Chesapeake Bay waterfront in coastal Newport News offering medically supervised detox and adult residential SUD/co-occurring treatment with 24/7 admissions and complimentary transportation. It was Pyramid Healthcare's first residential treatment program in Virginia (an ~88-bed program that opened in July 2021).

Services and populations

Genders served
Adults, males and females (18+)
Specialties
Co-occurring substance use and mental health disorders (dual diagnosis), Trauma history / trauma-focused care, Opioid addiction, Alcohol addiction, Criminal justice reentry, Military families (accepts TRICARE East)
Modalities
Individual therapy, Group therapy, Recreational therapy, Relapse prevention, Mindfulness techniques, Trauma-focused care, Life skills programming, Peer recovery support services, Medication-Assisted Treatment (MAT)
Approximate published capacity
Approximately 88 beds (non-hospital residential/detox program, per the 2021 opening announcement; verify current capacity)

Insurance and payment

Insurance listed
Aetna Better Health, Anthem HealthKeepers, Cigna, Kaiser Permanente, Magellan, Optum, Sentara, UnitedHealthcare (UHC) Community Plan, Virginia Medicaid (all VA Medicaid plans), TRICARE East

Credentials and public record

Accreditation
CARF (Three-Year Accreditation confirmed in CARF directory for the programs at 245 Chesapeake Avenue), Licensed by the Commonwealth of Virginia (stated as 'State of Virginia Licensed' on program site)
Public record
Not yet checked
Check with the state
Virginia DBHDS licensing page, which links its provider search. The state runs or links this lookup. It may not list every program type.

Location

Address
245 Chesapeake Avenue, Newport News, VA 23607
County
Newport News city

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

  1. How does admission work, and what do you need from the referrer?
  2. What are your intake hours?
  3. How long do people usually stay?
  4. Do you offer services in languages other than English?
  5. How are families involved in care?
  6. Do you have an opening now, and how long is the wait?
  7. Is your state license or certification current, and has anything changed since your last inspection?
  8. What will this cost, with and without insurance?

Sources

About this listing: Published information is here to help you research and contact the program. Inclusion is not an endorsement, affiliation, or confirmation of openings. Public Directory facts and published contacts are free.

For programs

Is this your program? Claim it free

Claims and corrections are free. We check your authority and the sources before a change is published. Payment never changes result order.

Claim this listing →

For referral teams

Using this for referrals?

See it with your team's contacts and notes. We can walk you through it in 20 minutes.

Book a workflow review →

How this Directory compares

How to read this record

Sources and dates
Sources carry their own dates. “Record researched” dates the profile research record; it does not mean every detail was checked that day. Details not shown here may still need research. Confirm them with the program.
Public record
Where a check has run, the record lists what state licensing agencies, inspections and federal exclusion lists show, each with its date and source. “Public record: not yet checked” marks a gap in the research. It tells you nothing either way about the program.
Youth residential programs
Residential and inpatient programs for young people may show a license or state-record entry when available, or “License not yet checked.” A research date is not a license-check date.
Allegations
A filed lawsuit or a news investigation about patient safety appears only in one fixed, dated form with its source, ending “This is an allegation, not a finding.” No program is removed from search on an allegation alone.
Location
Protected residences show city only when available; street address and map pin stay withheld to protect residents. Other profiles may show a public map point based on available location data. A missing pin means the Directory could not confirm a sufficiently precise location in published data, not a judgment about the program. Confirm the destination with the program before visiting.
Before you refer
Call the program and confirm openings, intake hours, insurance and eligibility directly. The Directory is not a referral service and does not recommend programs.

Not a rating. A record. Results are listed by name, never ranked, and nobody can pay for placement. Coverage is uneven, so a missing program or an empty field says nothing about care.