Program Directory · Program record
The Children's Center of Hamden - START Program (Psychiatric Residential Treatment Facility)
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Hamden, Connecticut · Part of The Children's Center of Hamden, Inc.
- Level of care
- Psychiatric residential (PRTF), Residential
- Ages
- 7 to 16
- Insurance
- See payment notes
Published program summary
State-licensed psychiatric residential treatment facility (PRTF), historically branded "START," for children ages 7-16 needing short-term acute psychiatric stabilization. Emphasizes daily therapeutic contact, a strong family focus with structured weekend home visits, and on-site academics through the organization's Whitney Hall School - positioned as a bridge to a lower level of care rather than a long-term placement.
Services and populations
- Genders served
- Boys and girls (co-ed program; current page does not explicitly restrict by gender)
- Specialties
- Short-term acute psychiatric stabilization, Children and adolescents with complex/acute mental health challenges, Crisis-to-stability transition / bridge to a lower level of care
- Modalities
- Individual therapy, Group therapy, Family therapy, Psychiatric care and medication management, Therapeutic recreation and skill-building activities, On-site education (Whitney Hall School)
Admissions
- Admissions process
- Because our PRTF is clinical-level care, placement is coordinated through a referral process.
- Families are supported throughout the intake and placement process
- While families may not refer directly, they play a central role in decision-making and treatment once admitted.
- Typical length of stay
- ~3 to 4 months
- Published exclusions
- While families may not refer directly, they play a central role in decision-making and treatment once admitted
Daily life and family
- Family involvement
- Family Involvement: Ongoing & home visits
- Families are actively involved through regular therapy, ongoing communication, and structured weekend home visits that help prepare for transition.
- Through family work, home visits, and coordination with providers, we help ensure each child transitions to the next appropriate level of care—with the support they need to continue moving forward.
- While families may not refer directly, they play a central role in decision-making and treatment once admitted.
Insurance and payment
- Payment notes
- No insurance carriers or payers are published on the organization's website. The PRTF page states placement is by referral "typically made through hospitals, providers, or state systems" and that "Youth must meet criteria for this level of care." In Connecticut, PRTF placements are generally Medicaid/HUSKY and coordinated through the state's behavioral health ASO; verify payer and in-network status directly with admissions.
Credentials and public record
- Accreditation
- The Joint Commission (Behavioral Health Care)
- Public record
- Not yet checked
- License
- Not yet checked
- Check with the state
- Connecticut list of substance abuse care facility licenses, active and inactive. The state runs or links this lookup. It may not list every program type.
Location
- Address
- 1400 Whitney Avenue, Hamden, CT 06517
- County
- South Central Connecticut Planning Region
Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.
Questions to ask when you call
- What are your intake hours?
- Do you offer services in languages other than English?
- Do you have an opening now, and how long is the wait?
- Is your state license or certification current, and has anything changed since your last inspection?
- What will this cost, with and without insurance?
Sources
- Program website (PRTF / START page) · Source date Jun 23, 2026
- Program website (WordPress REST API of the PRTF page) · Source date Jun 23, 2026
- Organization homepage · Source date Jun 23, 2026
- Organization about / accreditation page · Source date Jun 23, 2026
- Organization contact page · Source date Jun 23, 2026
- Organization services listing · Source date Jun 23, 2026
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