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Program Directory · Program record

Northwestern Counseling & Support Services (NCSS)

St. Albans, Vermont

Level of care
Outpatient, Crisis stabilization
Ages
12 to 18

Listed as operating. 11 sources, newest retrieved Jun 25, 2026. Record researched Jun 25, 2026.

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Published program summary

Vermont's state-designated community mental-health and substance-use agency for Franklin and Grand Isle counties (serving the area since 1958), operating an integrated adolescent system of care that blends mental health and substance-use treatment for youth 12-18 using the GAIN assessment, MET/CBT and Seeking Safety, with individual, group and family therapy plus school-based substance treatment.

Services and populations

Specialties
Adolescent substance use treatment, Integrated co-occurring mental health and substance use (system of care), School-based substance treatment, Crisis intervention and stabilization, Trauma (Seeking Safety)
Modalities
GAIN (Global Assessment of Individual Needs) assessment, MET/CBT (Motivational Enhancement Therapy / Cognitive Behavioral Therapy), Seeking Safety, Individual therapy, Group therapy, Family therapy, Case management, Comprehensive screening and assessment, Urinalysis collection, Psychoeducation for families and community providers, DBT, PCIT, ARC (CYF outpatient evidence-based practices)

Insurance and payment

Payment notes
No insurance-carrier acceptance statement found on the program's own site. Vermont 211 lists fees as "Sliding Scale" (needs review). As Vermont's designated agency for Franklin/Grand Isle counties NCSS would typically bill Medicaid, but no verbatim Medicaid/carrier statement was located on primary sources.

Credentials and public record

Accreditation
CARF
Public record
Not yet checked
Check with the state
Vermont Health Department certified provider list. The state runs or links this lookup. It may not list every program type.

Location

Address
107 Fisher Pond Road, St. Albans, VT 05478
County
Franklin County

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

Not yet verified in this profile: Genders served.

  1. Which genders do you serve?
  2. How does admission work, and what do you need from the referrer?
  3. What are your intake hours?
  4. How long do people usually stay?
  5. Do you offer services in languages other than English?
  6. How are families involved in care?
  7. Do you have an opening now, and how long is the wait?
  8. Is your state license or certification current, and has anything changed since your last inspection?
  9. What will this cost, with and without insurance?

Sources

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Public record
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Youth residential programs
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