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Program Directory · Program record

Aurora Charter Oak Hospital - Adolescent Program

Covina, California · Part of Signature Healthcare Services (Aurora Behavioral Health Care)

Level of care: Inpatient, Residential treatment (RTC), Residential, Partial hospitalization (PHP), Intensive outpatient (IOP), Outpatient
Ages: 9 to 17
Insurance: Aetna, AHMC, Anthem Blue Cross, Beacon Health Options and 35 more

Listed as operating. 5 sources, newest retrieved Oct 23, 2026. Record researched May 22, 2026.

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Published program summary

Aurora Charter Oak Hospital in Adolescent Program is a youth residential treatment center in Covina, California, serving adolescents ages 9 to 17 with mental health concerns, substance use issues, or both. Inpatient care is provided in a youth-only unit separate from adult patients.

Services and populations

Genders served: All genders
Specialties: Depression, Anxiety disorder, Bipolar disorder, PTSD, Self-harm, Suicidal ideation, Substance abuse, Mental health concerns, Adolescent programs address mental health concerns, Or both
Program categories: Substance use, Mental health
Modalities: Individual therapy, Group therapy, Family therapy, CBT, DBT, Expressive therapies (art and music), Recreational activities
Service area: Location is convenient for people across Los Angeles County, San Bernardino County, Riverside County, and Orange County

Admissions

Admissions process: Admissions process begins with a free and confidential assessment, available twenty-four hours a day, seven days a week
Intake begins with a free, confidential assessment that can be scheduled at any time of day or night
When calling the admissions line, a trained staff member asks about current symptoms, medical history, substance use, and any immediate safety concerns
Hours: Open 24 hours a day, 365 days a year to help those struggling with mental health and/or chemical dependency
Admissions or referral calls are answered 24/7
Typical length of stay: Inpatient stabilization typically lasts five to seven days; residential care often ranges from two to four weeks
Published exclusions: Residential Treatment Center: does not accept Medi-Cal or Medicare
Youth-only unit: inpatient care for adolescents is provided in a youth-only unit entirely separate from adult patients

Daily life and family

Daily life: Adolescent RTC daily activities include emotional process groups, individual counseling with a therapist, family therapy, and relapse prevention education; recreational opportunities include access to a private gym and outdoor areas.
Youth outpatient: daily schedules are designed to resemble a therapeutic school environment; adolescents participate in group therapy, academic support, meals, and life skills training; evening therapeutic activities provide continuity.
Adolescents are supervised around the clock by trained staff.
Adolescent RTC: adolescents live in private rooms in a safe, youth-only environment.
Adolescents are housed in separate units designed for their age group.
Family involvement: Family therapy sessions are scheduled early to strengthen bonds and improve communication.
Visitation is encouraged whenever it supports the healing process.
Families are included in aftercare planning and receive guidance about community resources, ongoing therapy, and support groups.

Insurance and payment

Insurance listed: Aetna, AHMC, Anthem Blue Cross, Beacon Health Options, Blue Cross, Blue Shield, Care 1st Health Care, Caremore, Central Health Plan of California, Choice Physicians Network, Cigna, First Health, Healthcare Partners, Health Net, HealthSmart, Heritage Provider Networks, Holman Group, Humana, Inland Empire Health Plan, Inter Valley Health Care, Kaiser, LifeSynch, MHN, Magellan, Medi-Cal, Medicare, Molina, MultiPlan, Optum, PacifiCare, PrimeCare, SCAN Health Care, SecureHorizon, TRICARE, TriWest, United Behavioral Care, UHC Military West, United Healthcare, Value Options
Payment notes: Aurora Charter Oak works with a broad range of insurance providers, including commercial insurance plans such as Blue Cross, United Health, and Kaiser, as well as Medi-Cal and Medicare. The admissions team helps families verify coverage, obtain pre-approvals, and understand the details of insurance benefits. The admissions team explains what portion of costs may need to be paid out of pocket.

Credentials and public record

Accreditation: The Joint Commission, Aurora Charter Oak is accredited by the Joint Commission
Public record: Not yet checked
License: Not yet checked
Check with the state: California DHCS list of licensed and certified SUD facilities. The state runs or links this lookup. It may not list every program type.

Location

Address: 1161 E. Covina Blvd., Covina, CA 91724
County: Los Angeles County

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

Do you offer services in languages other than English?
Do you have an opening now, and how long is the wait?
Is your state license or certification current, and has anything changed since your last inspection?
What will this cost, with and without insurance?

Sources

Provider website · Source date May 22, 2026
Provider website · Source date Jun 9, 2026
Provider website · Source date Jun 9, 2026
Provider website · Source date Jun 9, 2026
Provider website · Source date Oct 23, 2026

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Youth residential programs: Residential and inpatient programs for young people may show a license or state-record entry when available, or “License not yet checked.” A research date is not a license-check date.
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