Program Directory · Program record
Behavioral Health Crisis Center (Iwilei) — CARE Hawaii / AMHD
In a crisis, call or text 988, the Suicide & Crisis Lifeline. In an emergency, call 911. This Directory is not an emergency service and does not give medical advice.
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- Level of care
- Crisis stabilization, Detox
- Ages
- Adults (26+)
- Insurance listed
- Not yet verified, call to confirm
- Phone
- (808) 832-3100
- Address
- 806 Iwilei Road, Honolulu, HI 96817
5 sources, newest retrieved Aug 11, 2026. Record researched Aug 11, 2026.
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Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.
Published program summary
Island: Oʻahu. Current DOH guidance identifies a 24/7 walk-in behavioral health emergency center at 806 Iwilei Road for screening and assessment, crisis intervention, substance detoxification, and linkage to resources. The 25-bed figure reflects DOH's 2024 stated full-capacity design, not live availability.
Public record: not yet checked
Check with the state: Hawaii Department of Health list of licensed residential treatment facilities. The state runs or links this lookup. It may not list every program type.
Contact information
- Hawaiʻi CARES crisis/referral line: (808) 832-3100 · Scope: Routed access
- Main phone: (808) 556-2951
- Program website: health.hawaii.gov/news/newsroom/doh-opens-behavioral-health-
Questions to ask when you call
- Are you open and taking new clients now?
- Which insurance plans do you take, and are you in network with mine?
- How does admission work, and what do you need from the referrer?
- What are your intake hours?
- How long do people usually stay?
- Do you offer services in languages other than English?
- How are families involved in care?
- Do you have an opening now, and how long is the wait?
- Is your state license or certification current, and has anything changed since your last inspection?
- What will this cost, with and without insurance?
Services and populations
- Levels of care
- Crisis stabilization, Detox
- Specialties
- Short-term sub-acute crisis services, Crisis triage and stabilization, Linkage to community resources, Services for people experiencing homelessness or housing risk
- Program categories
- Crisis Stabilization, Behavioral health crisis center, Sub-acute psychiatric crisis care
- Ages
- Adults (26+)
- Genders served
- All genders
- Parent organization
- CARE Hawaii, Inc. (operator) / Hawaiʻi DOH Adult Mental Health Division
Insurance and credentials
- Accreditation
- CARF Three-Year Accreditation — adult Crisis Stabilization
- Approximate published capacity
- 25
Location
- Location
- Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.
- Address
- 806 Iwilei Road, Honolulu, HI 96817
- County
- Honolulu County
Additional details
Sources
- Official state program announcement · Source date Aug 11, 2026
- Current official state access guidance · Source date Aug 11, 2026
- Official Hawaiʻi OHCA special treatment facility roster · Source date Aug 11, 2026
- Official accreditor directory · Source date Aug 11, 2026
- Official state referral route · Source date Aug 11, 2026
Confirm openings, intake hours, insurance and eligibility with the program before you refer anyone. Not a rating. A record.
How to read this record
- Sources and dates
- Sources carry their own dates. “Record researched” dates the profile research record; it does not mean every detail was checked that day. Details not shown here may still need research. Confirm them with the program.
- Public record
- Where a check has run, the record lists what state licensing agencies, inspections and federal exclusion lists show, each with its date and source. “Public record: not yet checked” marks a gap in the research. It tells you nothing either way about the program.
- Youth residential programs
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- Allegations
- A filed lawsuit or a news investigation about patient safety appears only in one fixed, dated form with its source, ending “This is an allegation, not a finding.” No program is removed from search on an allegation alone.
- Location
- Protected residences show city only when available; street address and map pin stay withheld to protect residents. Other profiles may show a public map point based on available location data. A missing pin means the Directory could not confirm a sufficiently precise location in published data, not a judgment about the program. Confirm the destination with the program before visiting.
- Before you refer
- Call the program and confirm openings, intake hours, insurance and eligibility directly. The Directory is not a referral service and does not recommend programs.
Not a rating. A record. Results are listed by name, never ranked, and nobody can pay for placement. Coverage is uneven, so a missing program or an empty field says nothing about care.