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Program Directory · Program record

Burrell Behavioral Health (Park Avenue / Behavioral Crisis Center)

Springfield, Missouri · Part of Burrell Behavioral Health

Level of care
Crisis stabilization, Detox, Outpatient, Intensive outpatient (IOP), Partial hospitalization (PHP), Residential, MAT, Crisis Intervention / 23-hour observation
Ages
9+
Insurance
Aetna, Anthem, Optum / United Behavioral Health, HomeStateHealth and 12 more

Listed as operating. 10 sources, newest retrieved Jun 23, 2026. Record researched Jun 23, 2026.

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Published program summary

Nonprofit community mental health center whose Park Avenue campus pairs a 24/7 walk-in Behavioral Crisis Center (18+) — offering immediate crisis care, MAT for opioid use, peer support and 23-hour observation with no referral needed — with a co-located Park Clinic providing non-medical withdrawal management (ASAM 3.2) and the broader ASAM continuum of substance use treatment for youth (9-17) and adults.

Services and populations

Specialties
Substance use disorders, Co-occurring substance use and mental health disorders, Opioid use disorder (Medication First / MAT), Behavioral health crisis care / crisis stabilization
Modalities
Individual counseling, Group counseling, Group education, Peer support services, Case management, Medication-Assisted Treatment (MAT) / Suboxone, Brief therapy, Psychiatric medication support, 23-hour observation / restorative rest

Admissions

Typical length of stay
Behavioral Crisis Center: up to 23-hour observation (walk-in crisis). Withdrawal Management length of stay not stated on site.

Insurance and payment

Insurance listed
Aetna, Anthem, Optum / United Behavioral Health, HomeStateHealth, Ambetter, Medicare, Medicaid, Healthy Blue, Mercy Managed Behavioral Heath, TriWest, Evernorth (fka CIGNA), CoxHealth Network, Cox HealthPlans, ComPsych, MultiPlan Network, FirstHealth Network
Payment notes
Insurance list is the statewide (Missouri) Burrell list, not facility-specific. Burrell directs clients to "confirm coverage with your insurance company and the Burrell Benefits and Eligibility Team by calling 417-761-5240." Financial assistance / discounted fees available based on eligibility (Financial Specialist line 417-761-5199).

Credentials and public record

Accreditation
CARF International — Three-Year Accreditation (Burrell Behavioral Health South Region; accredited programs include Crisis Intervention and Call Centers, Integrated SUD/Mental Health for both Adults and Children/Adolescents; first accredited 2000)
ASAM levels verified
ASAM Level 1.0 — Outpatient Services, ASAM Level 2.1 — Intensive Outpatient, ASAM Level 2.5 — Partial Hospitalization, ASAM Level 3.2 — Withdrawal Management, ASAM Level 3.5 — Clinically Managed High-Intensity Residential
Public record
Not yet checked
Check with the state
Missouri DMH certified treatment program list. The state runs or links this lookup. It may not list every program type.

Location

Address
800 S. Park Ave., Springfield, MO 65802
County
Greene County

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

Not yet verified in this profile: Genders served.

  1. Which genders do you serve?
  2. How does admission work, and what do you need from the referrer?
  3. What are your intake hours?
  4. Do you offer services in languages other than English?
  5. How are families involved in care?
  6. Do you have an opening now, and how long is the wait?
  7. Is your state license or certification current, and has anything changed since your last inspection?
  8. What will this cost, with and without insurance?

Sources

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