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Program Directory · Program record

Pavillon

Mill Spring, North Carolina · Part of Pavillon International

Level of care
Detox, Residential, Extended care, Partial hospitalization (PHP), Outpatient, Relapse Prevention, Alumni Services
Ages
18+
Insurance
Cigna (in-network for residential), Out-of-network private insurance (works with many carriers for reimbursement)

Listed as operating. 11 sources, newest retrieved Oct 16, 2026. Record researched Jun 19, 2026.

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Published program summary

Private nonprofit, CARF-accredited adult SUD center on a 160-acre Western North Carolina mountain campus operating since 1996. Pairs medical detox with a six-week primary residential framework plus an additional ~6-week on-campus Extended Care program, with gender-specific and professionals tracks and lake/waterfall views from residential rooms.

Services and populations

Genders served
Adults of all genders; offers gender-specific men's and women's programs and welcomes men, women, non-binary, and other gender non-conforming patients
Specialties
Substance use disorder (alcohol and drug addiction), Co-occurring mental health (anxiety, depression, trauma, ADHD, bipolar disorder), Recovery for Professionals, Young adults, Gender-specific (men's and women's) programs
Modalities
Individual counseling with licensed clinicians, Small-group therapy, Recovery coaching, Psychoeducation (addiction, neurobiology, recovery), Psychological assessment and dual-diagnosis care, Trauma-informed care, Spiritual care (dogma-free, patient-directed), Yoga, Acupuncture, Massage, Equine therapy (Extended Care), Nutrition / chef-prepared meals, Evidence-based, holistic care

Admissions

Typical length of stay
Approximately 6 weeks primary residential (shorter stays sometimes approved), typically followed by another ~6 weeks of on-campus Extended Care, toward a 90-day standard.

Insurance and payment

Insurance listed
Cigna (in-network for residential), Out-of-network private insurance (works with many carriers for reimbursement)
Payment notes
In-network with Cigna for residential treatment; works with many other carriers to obtain out-of-network reimbursement (treated the same as in-network: verification, authorization, claims). Does NOT participate in or file claims for Medicare, Medicaid, or TRICARE. Accepts insurance reimbursement from most plans as the down payment on treatment costs; programs are all-inclusive except patient-specific medications.

Credentials and public record

Accreditation
CARF International (Three-Year Accreditation; first accredited 2005; provider #204278), Federation of State Physician Health Programs (FSPHP)
Public record
Not yet checked
License or state record
NC DHHS Division of Health Service Regulation mental health facility licence MHL-075-005 (G.S. 122C): 27G.3400 Residential Treatment-Individuals with Substance Abuse Disorders; 27G.3700 Day Treatment Facilities for Individuals with Substance Abuse Disorders; 27G.5000 Facility Based Crisis Service for Individuals of all Disability Groups; 27G.3100 Non-hospital Medical Detoxification-Individuals who are Substance Abusers. Licence expires 2026-12-31. Licence roster as of 09/2026, retrieved 2026-09-22.
Check with the state
North Carolina DHHS licensed facility list. The state runs or links this lookup. It may not list every program type.

Location

Address
241 Pavillon Place, Mill Spring, NC 28756
County
Polk County

Address as published by the program. Not pinned yet. A precise map point could not be confirmed from the available data, which is not a judgment about the program. Confirm the destination with the program before visiting.

Questions to ask when you call

  1. How does admission work, and what do you need from the referrer?
  2. What are your intake hours?
  3. Do you offer services in languages other than English?
  4. How are families involved in care?
  5. Do you have an opening now, and how long is the wait?
  6. Is your state license or certification current, and has anything changed since your last inspection?
  7. What will this cost, with and without insurance?

Sources

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Youth residential programs
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