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Program Directory · Program record

New Waters Recovery

Raleigh, North Carolina

Level of care
Detox, Residential, Psychological Assessment, Executive Programming
Ages
Not yet verified, call to confirm
Insurance
Blue Cross Blue Shield (BCBS) - in-network (Detox), Aetna - in-network (Detox + Residential Treatment), Cigna - in-network (Detox + Residential Treatment), Most major insurance carriers accepted out-of-network and 2 more

Listed as operating. 9 sources, newest retrieved Oct 16, 2026. Record researched Jun 19, 2026.

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Published program summary

Joint Commission-accredited, spa-like medical detox and stabilization center in Raleigh (opened 2022) that pairs 24/7 physician-supervised detox with an independent multi-day psychological/psychiatric assessment program and concierge "Executive" suites. In-network for detox (BCBS) and detox + residential (Aetna, Cigna).

Services and populations

Specialties
Substance use disorder / addiction, Mental health disorders, Co-occurring / dual diagnosis, Medical detoxification, Alcohol, benzodiazepine, cocaine, heroin, methamphetamine and prescription drug detox, Executive / professionals seeking privacy, Independent psychological / psychiatric assessment
Modalities
24/7 physician-supervised medical detox, Medication-assisted treatment, Medication management, Psychiatric evaluation, Biopsychosocial assessment, Psycho-diagnostic testing, IV therapy, Massage therapy, Acupuncture, Yoga + meditation, Infrared sauna, Fitness / movement, Chef-prepared meals
Approximate published capacity
Approximately 31 rooms: 28 semi-private suites plus 3 fully private concierge ("Executive") suites

Admissions

Typical length of stay
Detox/stabilization typically 7 to 10 days; independent psychological assessment program typically 7 to 14 days

Insurance and payment

Insurance listed
Blue Cross Blue Shield (BCBS) - in-network (Detox), Aetna - in-network (Detox + Residential Treatment), Cigna - in-network (Detox + Residential Treatment), Most major insurance carriers accepted out-of-network, Private pay, Does NOT accept Medicare or Medicaid
Payment notes
In-network for Detox with BCBS, and for Detox + Residential Treatment with Aetna and Cigna. Accepts most major carriers as an out-of-network provider, plus private pay. Does not accept Medicare or Medicaid.

Credentials and public record

Accreditation
The Joint Commission (Behavioral Health Care and Human Services)
Public record
Not yet checked
License or state record
New Waters Recovery, licence MHL-092-992 (active); NC DHHS DHSR Mental Health Licensure and Certification Section: Mental Health Facility Listing
Check with the state
North Carolina DHHS licensed facility list. The state runs or links this lookup. It may not list every program type.

Location

Address
3810 Bland Rd., Raleigh, NC 27609
County
Wake County

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

Not yet verified in this profile: Ages, Genders served.

  1. What ages do you serve?
  2. Which genders do you serve?
  3. How does admission work, and what do you need from the referrer?
  4. What are your intake hours?
  5. Do you offer services in languages other than English?
  6. How are families involved in care?
  7. Do you have an opening now, and how long is the wait?
  8. Is your state license or certification current, and has anything changed since your last inspection?
  9. What will this cost, with and without insurance?

Sources

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