Program Directory · Program record
New Start Recovery Solutions
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Concord, California
- Level of care
- Detox, Residential, Partial hospitalization (PHP), Intensive outpatient (IOP), Outpatient
- Ages
- 18+
- Insurance
- Aetna, Anthem Blue Cross, Blue Shield of California, Beacon Health Options and 11 more
Published program summary
Joint Commission-accredited, DHCS-licensed adult SUD/dual-diagnosis network offering a full continuum from medically managed detox (ASAM 3.7) and residential (ASAM 3.5) through PHP, IOP/virtual IOP, and outpatient, with MAT. Notable dedicated veterans PTSD program (PsychArmor-trained, VA Community Care / TriWest in-network).
Services and populations
- Genders served
- Men and women; adults 18+
- Specialties
- Dual diagnosis / co-occurring mental health, PTSD and trauma, Veterans PTSD program, Professional / functional addiction, Alcohol and substance use disorders (including opioids and amphetamines)
- Modalities
- Mindfulness, Yoga, Evidence-based cognitive therapy (CBT), Trauma-informed therapy, Medication-Assisted Treatment (MAT)
Insurance and payment
- Insurance listed
- Aetna, Anthem Blue Cross, Blue Shield of California, Beacon Health Options, Contra Costa, Halcyon Behavioral, Kaiser, Magellan Health, MHN, TriWest, Sutter Health, UMR, United Behavioral Health, United Healthcare, Western Health Advantage
- Payment notes
- States in-network with the carriers listed on its Verify Insurance page; works out of network with most PPO insurance; works with Union and EAP programs; VA Community Care Provider / TriWest in-network for veterans. Explicitly cannot accept Medicare, Medicaid, or Medi-Cal.
Credentials and public record
- Accreditation
- The Joint Commission (Gold Seal of Approval for Behavioral Health Care and Human Services), DHCS Licensed (California Department of Health Care Services), LegitScript
- ASAM levels verified
- ASAM 3.5, ASAM 3.7
- Public record
- Not yet checked
- License or state record
- NEW START RECOVERY SOLUTIONS; DHCS non-medical substance use disorder recovery and treatment facilities (licensed and/or certified; ArcGIS layer 0, CSV)
- Check with the state
- California DHCS list of licensed and certified SUD facilities. The state runs or links this lookup. It may not list every program type.
Location
- Address
- 2449 Pacheco Street, Concord, CA 94520
- County
- Contra Costa County
Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.
Questions to ask when you call
- How does admission work, and what do you need from the referrer?
- What are your intake hours?
- How long do people usually stay?
- Do you offer services in languages other than English?
- How are families involved in care?
- Do you have an opening now, and how long is the wait?
- Is your state license or certification current, and has anything changed since your last inspection?
- What will this cost, with and without insurance?
Sources
- Provider website · Source date Jun 22, 2026
- Program website (Concord facility page) · Source date Jun 22, 2026
- Program website (admissions page) · Source date Jun 22, 2026
- Program website (insurance page) · Source date Jun 22, 2026
- Program website (accreditation announcement) · Source date Jun 22, 2026
- Program network site (NSRS Sacramento, Concord location page) · Source date Jun 22, 2026
- Payor provider directory (Kaiser Permanente) - operating confirmation · Source date Jun 22, 2026
- DHCS non-medical substance use disorder recovery and treatment facilities (licensed and/or) · Source date Oct 10, 2026
About this listing: Published information is here to help you research and contact the program. Inclusion is not an endorsement, affiliation, or confirmation of openings. Public Directory facts and published contacts are free.
How to read this record
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- Public record
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