In a crisis, call or text 988, the Suicide & Crisis Lifeline. In an emergency, call 911. This Directory is not an emergency service and does not give medical advice.

Program Directory · Program record

Netcare Access

Columbus, Ohio · Part of Netcare Corporation (operates as Netcare Access)

Level of care
Crisis stabilization, Residential, Outpatient, 24/7 Crisis Line / Phone-Text-Chat (ERS, 988), Assessment Services (non-emergency MH & SUD)
Ages
18+
Insurance
Medicaid, Medicare, Franklin County ADAMH Sliding Fee Schedule (for uninsured)

Listed as operating. 8 sources, newest retrieved Jun 19, 2026. Record researched Jun 19, 2026.

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Published program summary

Netcare Access (founded 1972) is Franklin County's long-standing safety-net behavioral health provider and the historic ADAMH "front door" for crisis services, offering a residential Crisis Stabilization Unit as an alternative to psychiatric hospitalization, the short-term Miles House residential program, and a no-one-turned-away outpatient mental health/substance use clinic on the ADAMH sliding fee scale. Important placement caveat: per its own history page, Netcare permanently ended 24/7 on-site crisis services in 2022; crisis access is now primarily via the 24/7 phone/text/chat line (614-276-CARE) and 988, while residential and outpatient services continue.

Services and populations

Genders served
Adults of all genders (no gender restriction stated on the program's site)
Specialties
Crisis stabilization, Substance use assessment and outpatient treatment, Co-occurring mental health and substance use (integrated SUD/MH), Serious mental illness, Homelessness / housing instability, Forensic and probate evaluations, Older adult behavioral health, Suicide crisis (988)
Modalities
Individual counseling, Cognitive Behavioral Therapy (CBT), Motivational Interviewing (MI), Psychiatric medication management, Behavioral health nursing, Case management, Crisis intervention (phone, text, chat)
Approximate published capacity
Historically 27 total crisis beds at 199 S. Central Ave (8-bed Crisis Stabilization Unit opened 1991; +8 beds in 2008 reaching 27 total) per agency history; current count not re-confirmed after the 2022 closure of 24/7 on-site crisis services.

Admissions

Typical length of stay
Short-term; CSU described as "a few more days of stabilization" as an alternative to psychiatric hospitalization, and Miles House as short-term residential. No specific number of days stated on the site.

Insurance and payment

Insurance listed
Medicaid, Medicare, Franklin County ADAMH Sliding Fee Schedule (for uninsured)
Payment notes
Safety-net provider in the Franklin County ADAMH Board network. For uninsured clients Netcare uses the Franklin County ADAMH Sliding Fee Schedule and also accepts Medicaid and Medicare (stated on the Outpatient Services page). Stated policy: "We do not turn anyone away seeking help, regardless of your ability to pay." The explicit payment statement appears on the outpatient page; residential/CSU is part of the same ADAMH-funded safety-net model.

Credentials and public record

Accreditation
CARF International - Three-Year Accreditation (first accredited 2006); program focus 'Integrated: SUD/Mental Health' across Outpatient Treatment, Day Treatment, Case Management/Services Coordination, and Crisis Programs (Crisis Contact Center, Crisis Intervention, Crisis Stabilization)
Public record
Not yet checked

Location

Address
199 South Central Avenue, Columbus, OH 43223
County
Franklin County

Address as published by the program. Not pinned yet. A precise map point could not be confirmed from the available data, which is not a judgment about the program. Confirm the destination with the program before visiting.

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  6. Is your state license or certification current, and has anything changed since your last inspection?
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