Program Directory · Program record

Looking Glass Community Services

In a crisis, call or text 988, the Suicide & Crisis Lifeline. In an emergency, call 911. This Directory is not an emergency service and does not give medical advice.

Eugene, Oregon

Level of care
Residential, Crisis stabilization, Outpatient
Ages
12 to 18
Insurance listed
Oregon Health Plan (Medicaid)
Phone
(541) 484-4428
Address
Not yet verified, call to confirm
Website
lookingglass.us

7 sources, newest retrieved Jun 24, 2026. Record researched Jun 24, 2026.

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Published program summary

Long-established (since 1970) Lane County nonprofit operating Oregon's youth Regional Crisis Center — subacute residential mental health treatment for youth of all genders ages 12-18 — now at two Eugene locations after RCC East opened January 2025, alongside outpatient mental health and adolescent substance-use treatment and an extensive homeless/at-risk youth services network. COA-accredited continuously since 2006.

Public record: not yet checked

Contact information

Questions to ask when you call

  1. How does admission work, and what do you need from the referrer?
  2. What are your intake hours?
  3. Do you offer services in languages other than English?
  4. How are families involved in care?
  5. Do you have an opening now, and how long is the wait?
  6. Is your state license or certification current, and has anything changed since your last inspection?
  7. What will this cost, with and without insurance?

Services and populations

Levels of care
Residential, Crisis stabilization, Outpatient
Specialties
Youth and adolescent mental health, Adolescent substance use disorder treatment, Crisis stabilization, Trauma-informed care, Family-centered treatment, Homeless, at-risk, foster, and juvenile-justice-involved youth
Modalities
Evidence-based practices (EBPs), Collaborative Problem Solving, CPI / Non-Violent Crisis Intervention, Individual, group, and family counseling, Family-centered relational therapy, Strength-based, solution-focused approach
Ages
12 to 18
Genders served
all genders

Admissions and program details

Operating status
Listed as operating. Confirm current status with the program.
Typical length of stay
Not fixed; per the Regional Crisis Center, length of stay varies based on clinical need and treatment progress.

Insurance and credentials

Insurance listed
Oregon Health Plan (Medicaid)
In-network notes
Outpatient Counseling Program states Oregon Health Plan (Medicaid) and most private insurance are accepted, with grant funding available for those who qualify. The Regional Crisis Center (residential) does NOT accept direct referrals from families; all referrals must come through a contracted agency (e.g., Oregon DHS, Oregon Youth Authority), which fund the placements.
Accreditation
Council on Accreditation (COA) — full 4-year award (highest term), received early 2026, organization-wide
Approximate published capacity
Approximately 14 beds at Regional Crisis Center West (per 2019 opening announcement); a second location, RCC East, opened January 2025 — combined/East-specific capacity not stated.

Location

Location
Not pinned. A sufficiently precise public location could not be confirmed from the available data. This location-data gap is not a judgment about the program.
County
Lane County

Additional details

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Sources

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Public record
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Youth residential programs
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