In a crisis, call or text 988, the Suicide & Crisis Lifeline. In an emergency, call 911. This Directory is not an emergency service and does not give medical advice.

Program Directory · Program record

Hilo Benioff Medical Center — Hale Hoʻola Behavioral Health

Hilo, Hawaii · Part of Hilo Benioff Medical Center

Level of care
Inpatient
Ages
18+
Insurance
Medicare, Medicaid, Federal military insurance (e.g., TRICARE), Private health insurance and 4 more

Listed as operating. 4 sources, newest retrieved Aug 11, 2026. Record researched Aug 11, 2026.

See something wrong? Report a correction

Published program summary

Island: Hawaiʻi Island. Hale Hoʻola is a 12-bed inpatient psychiatric unit providing around-the-clock care for adults age 18 or older.

Services and populations

Specialties
Substance use treatment, Mental health treatment, Treatment for co-occurring substance use plus either serious mental illness (SMI) in adults and/or serious emotional disturbance (SED) in children
Modalities
Activity therapy, Integrated Mental and Substance Use Disorder treatment, Abnormal involuntary movement scale, Smoking/vaping/tobacco cessation counseling
Approximate published capacity
12

Admissions

Published exclusions
  • Adults age 18 or older

Insurance and payment

Insurance listed
Medicare, Medicaid, Federal military insurance (e.g., TRICARE), Private health insurance, State corrections or juvenile justice funds, Cash or self-payment, State-financed health insurance plan other than Medicaid, State mental health agency (or equivalent) funds
Payment notes
FindTreatment.gov reports accepted payment, insurance, and funding categories. Benefits, eligibility, and in-network status must be confirmed directly for the specific program.

Credentials and public record

Public record
Not yet checked
Check with the state
Hawaii Department of Health list of licensed residential treatment facilities. The state runs or links this lookup. It may not list every program type.

Location

Address
1190 Waianuenue Avenue, Hilo, HI 96720
County
Hawaii County

Public map location data is available. Pin placed at the published address. Confirm the destination with the program before visiting.

Questions to ask when you call

Not yet verified in this profile: Genders served.

  1. Which genders do you serve?
  2. How does admission work, and what do you need from the referrer?
  3. What are your intake hours?
  4. How long do people usually stay?
  5. Do you offer services in languages other than English?
  6. How are families involved in care?
  7. Do you have an opening now, and how long is the wait?
  8. Is your state license or certification current, and has anything changed since your last inspection?
  9. What will this cost, with and without insurance?

Sources

About this listing: Published information is here to help you research and contact the program. Inclusion is not an endorsement, affiliation, or confirmation of openings. Public Directory facts and published contacts are free.

For programs

Is this your program? Claim it free

Claims and corrections are free. We check your authority and the sources before a change is published. Payment never changes result order.

Claim this listing →

For referral teams

Using this for referrals?

See it with your team's contacts and notes. We can walk you through it in 20 minutes.

Book a workflow review →

How this Directory compares

How to read this record

Sources and dates
Sources carry their own dates. “Record researched” dates the profile research record; it does not mean every detail was checked that day. Details not shown here may still need research. Confirm them with the program.
Public record
Where a check has run, the record lists what state licensing agencies, inspections and federal exclusion lists show, each with its date and source. “Public record: not yet checked” marks a gap in the research. It tells you nothing either way about the program.
Youth residential programs
Residential and inpatient programs for young people may show a license or state-record entry when available, or “License not yet checked.” A research date is not a license-check date.
Allegations
A filed lawsuit or a news investigation about patient safety appears only in one fixed, dated form with its source, ending “This is an allegation, not a finding.” No program is removed from search on an allegation alone.
Location
Protected residences show city only when available; street address and map pin stay withheld to protect residents. Other profiles may show a public map point based on available location data. A missing pin means the Directory could not confirm a sufficiently precise location in published data, not a judgment about the program. Confirm the destination with the program before visiting.
Before you refer
Call the program and confirm openings, intake hours, insurance and eligibility directly. The Directory is not a referral service and does not recommend programs.

Not a rating. A record. Results are listed by name, never ranked, and nobody can pay for placement. Coverage is uneven, so a missing program or an empty field says nothing about care.