HillsidesCares

Services and populations

Genders served

Children and adolescents of all genders, ages 6-17; per the program site the campus is "LGBTQ+ affirming and welcomes youth from all backgrounds and family structures."

Specialties

Clinical depression, Anxiety disorders and social anxiety, PTSD and childhood trauma, ADHD and neurodevelopmental challenges, Bipolar disorder, Psychosis and schizoaffective disorder, Dissociative disorders, Anger management difficulties, Emotional dysregulation, Dual diagnosis (co-occurring mental health and substance use concerns), Social challenges

Program categories

Mental health

Modalities

Cognitive-behavioral therapy (CBT), Dialectical behavior therapy (DBT), TF-CBT, Seeking Safety, Aggression Replacement Training (ART), Family therapy, Motivational interviewing, Trauma therapy / trauma-informed care, Mindfulness meditation therapy, Expressive therapies (music-based programming), Equine-assisted / experiential therapy, Individual and group therapy, Psychiatry via telehealth with medication management

Service area

Families throughout the San Gabriel Valley, Greater Los Angeles, and beyond

Approximate published capacity

Cottage-based small-group living: no more than 10 youth per cottage/group on a 17-acre campus (total campus bed count not stated)

Admissions

Admissions process

• Parents, caregivers, school professionals, and healthcare providers can call the admissions team
• Intake step one: call the mental health admissions team, who can help schedule a campus tour
• Intake step two: the intake team verifies insurance benefits to determine payment options
• Intake step three: the intake team conducts a referral screening to determine treatment options
• Intake step four: the intake team helps complete necessary paperwork to begin services
• Intake step five: after intake, the client meets the HillsidesCares team

Hours

• Mental health staff are on campus each day of the week, including weekends
• For emergency situations, a 24/7 nursing team is available to assess concerns

Typical length of stay

Length of stay varies by presenting symptoms, treatment plan, and authorization process with the health plan to establish medical necessity. Treatment can run longer if additional support is needed to safely transition a child home or to a lower level of care.

Published exclusions

• Medi-Cal plans are not accepted at this time
• Does not accept adult clients

Daily life and family

Daily life

• Residential program has structured days
• Intensive outpatient program has schedules designed to balance treatment and responsibilities while helping children and adolescents stay connected to school, family, and daily life
• Partial hospitalization program offers intensive daytime treatment while allowing youth to return home to their families in the evenings, supporting continuity with home life and school routines when appropriate
• All items brought to HillsidesCares are carefully inventoried at intake and discharge
• Cell phones are allowed on a case-by-case basis, and the electronics policy is reviewed with the family before admission
• Prohibited items include high-value electronics, aerosols, glass, weapons of any kind including knives, and illegal drugs or alcohol
• Residential program provides round-the-clock support in a safe, nurturing setting
• Mental health staff is on campus each day of the week, including weekends

Family involvement

• Family involvement is a core component; parents are strongly encouraged to participate in family therapy, which typically occurs one time per week, with the family, child, and therapist ultimately deciding the frequency of sessions
• Families are invited to participate in multi-family therapy groups and family events on campus, such as viewing the talent show or visiting during holidays
• Parents receive regular phone or virtual check-ins and ongoing support from their therapist regarding updates about treatment progress
• In a crisis, parents are immediately notified, no matter the time of day or night
• Families are encouraged to visit their children on campus throughout treatment, but visitation hours are determined on a case-by-case basis with no predetermined visitation hours
• When clinically safe, parents may have off-campus passes with their children, and virtual visits are also available
• Families are encouraged to stay involved throughout care, with regular communication, family therapy, and opportunities to visit the campus

Insurance and payment

Insurance listed

Anthem Blue Cross, Blue Shield of California, Carelon Behavioral Health, Evernorth Behavioral Health, Kaiser Permanente, Optum, TRICARE

Payment notes

Anthem Blue Cross is listed as an in-network insurance provider. Blue Shield of California is listed as an in-network insurance provider. Carelon Behavioral Health is listed as an in-network insurance provider. Evernorth Behavioral Health is listed as an in-network insurance provider. Medi-cal is listed as in-network for day treatment only.

Location

Address

940 Avenue 64, Pasadena, CA 91105

County

Los Angeles County

Address as published by the program. Not pinned yet. A precise map point could not be confirmed from the available data, which is not a judgment about the program. Confirm the destination with the program before visiting.