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Program Directory · Program record

Hillside Residential Treatment Facility (RTF)

Rochester, New York · Part of Hillside Family of Agencies

Level of care
Residential treatment (RTC)
Ages
5 to 18
Insurance
Medicaid

Listed as operating. 4 sources, newest retrieved Jun 10, 2026. Record researched May 23, 2026.

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Published program summary

OMH-licensed Residential Treatment Facilities following the CARE (Children and Residential Experience) model - trauma-informed, family-involved, relationship-based care. Multiple specialized units and campuses including general RTF, RTF for Intellectual/Developmental Disabilities, and Intensive Treatment Units. On-site approved special education school (6:1:2 ratio), 24/7 nursing, therapeutic recreation, and transition planning. Serves youth from 40+ counties across New York.

Services and populations

Genders served
All genders
Specialties
Serious emotional disturbance (SED), Trauma, Co-occurring mental health and substance use, Intellectual and developmental disabilities (IDD), Behavioral challenges
Modalities
Dialectical Behavior Therapy (DBT), Trauma-Focused Cognitive Behavioral Therapy (TF-CBT), Family therapy, Milieu therapy, Therapeutic recreation, Special education, Therapeutic Crisis Intervention (TCI)

Admissions

Typical length of stay
6 to 9 months

Insurance and payment

Insurance listed
Medicaid
Payment notes
New York State Medicaid funded OMH Residential Treatment Facility. Admission requires referral through county Single Point of Access (SPOA) committee and OMH Pre-Admission Certification Committee (PACC) process.

Credentials and public record

Accreditation
OMH Licensed
Public record
Not yet checked
Check with the state
New York OASAS certified program search. The state runs or links this lookup. It may not list every program type.

Location

Address
1183 Monroe Avenue, Rochester, NY 14620
County
Monroe County

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

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  2. What are your intake hours?
  3. Do you offer services in languages other than English?
  4. How are families involved in care?
  5. Do you have an opening now, and how long is the wait?
  6. Is your state license or certification current, and has anything changed since your last inspection?
  7. What will this cost, with and without insurance?

Sources

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Youth residential programs
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