In a crisis, call or text 988, the Suicide & Crisis Lifeline. In an emergency, call 911. This Directory is not an emergency service and does not give medical advice.

Program Directory · Program record

Guidance/Care Center (WestCare Florida)

Key West, Florida · Part of WestCare Florida, Inc.

Level of care
Detox, Outpatient
Ages
11 to 21
Insurance
Medicare, Medicaid, Healthy Kids/KidCare, Many commercial health insurance plans (specific carriers not individually named on the site), Sliding fee scale based on family size and income; serves all clients regardless of ability to pay

Listed as operating. 9 sources, newest retrieved Oct 11, 2026. Record researched May 23, 2026.

See something wrong? Report a correction

Published program summary

Behavioral health provider for the Florida Keys with offices in Key West, Marathon, and Key Largo; medically supervised non-hospital detox for adults; 24/7 crisis services; Community Action Team (CAT) wraparound for youth ages 11-21; Mobile Crisis Response for youth under 25.

Services and populations

Genders served
All genders
Specialties
Mental health, substance use, co-occurring disorders, HIV/AIDS counseling and testing, family intensive treatment
Program categories
Dual diagnosis, Substance use, Mental health
Modalities
Psychiatric evaluation, medication management, REACH MAT (medication-assisted treatment), family intensive treatment team (FITT), wraparound (Community Action Team)
Service area
24 hour triage for all Monroe County Residents. Crisis response to avoid the need for psychiatric hospitalization, emergency room utilization or jail and link to community based behavioral health services., GCC provides transportation services and is the designated Community Transportation Coordinator (CTC) for Monroe County. The CTC is responsible for administering a countywide system of transportation for all Monroe citizens who are transportation disadvantaged., GCC offers school-based, prevention and behavioral health services at all Monroe County Schools. Each school has access to GCC school counselors throughout the school day. Individual and group interventions focus on prevention, early intervention and treatment of substance use and mental health., A team approach that provides community based, complete wraparound care as a safe and effective alternative for youth ages 11-21 with serious behavioral health conditions available throughout Monroe County.
Approximate published capacity
Detox 8 beds, Crisis Stabilization 11 beds, Residential Treatment Facility (RTF) 2 beds - all at the Marathon (Middle Keys) location (3000 41st Street Ocean, Marathon, FL 33050); the Key West site (1205 Fourth Street) is outpatient-only (no beds).

Admissions

Admissions process
  • For appointments and information about all of Guidance/Care Center, Inc. (GCC) services, we encourage you to contact any of our 3 locations: Monday through Friday between 8:00 am – 5:00 pm. After hours you will get an answering machine message instructing you on what to do in an emergency.
  • If you are in crisis and an adult and looking for admission to our Crisis Stabilization or Detox Unit:
  • YOU DO NOT NEED A REFERRAL TO CALL FOR AN APPOINTMENT
  • Individuals are encouraged to call on their own when seeking help for themselves or a family member with an emotional crisis, a life problem or substance use issues.
  • The staff will gather basic information including health insurance coverage and schedule you an appointment to meet the service provider.
  • If you do not have insurance and you need discounted services, you should inform the admitting staff person so that arrangements can be made with you to provide the necessary documentation.
  • Walk in Crisis Support and open access admissions.
Hours
  • For appointments and information about all of Guidance/Care Center, Inc. (GCC) services, we encourage you to contact any of our 3 locations: Monday through Friday between 8:00 am – 5:00 pm. After hours you will get an answering machine message instructing you on what to do in an emergency.
  • CSU/Detox admission available 24/7: (305) 434-7760 Option 1

Insurance and payment

Insurance listed
Medicare, Medicaid, Healthy Kids/KidCare, Many commercial health insurance plans (specific carriers not individually named on the site), Sliding fee scale based on family size and income; serves all clients regardless of ability to pay

Credentials and public record

Accreditation
CARF
Public record
Not yet checked
License or state record
1205 Fourth Street-Key West, licence LIC-01059233 (active); Florida DCF Substance Use Disorder provider search (SAMH licensed providers, sudprovidersearch.myflfamilies.com)
Check with the state
Florida DCF substance use licensing search. The state runs or links this lookup. It may not list every program type.

Location

Address
1205 Fourth Street, Key West, FL 33040
County
Monroe County

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

  1. How long do people usually stay?
  2. Do you offer services in languages other than English?
  3. How are families involved in care?
  4. Do you have an opening now, and how long is the wait?
  5. Is your state license or certification current, and has anything changed since your last inspection?
  6. What will this cost, with and without insurance?

Sources

About this listing: Published information is here to help you research and contact the program. Inclusion is not an endorsement, affiliation, or confirmation of openings. Public Directory facts and published contacts are free.

For programs

Is this your program? Claim it free

Claims and corrections are free. We check your authority and the sources before a change is published. Payment never changes result order.

Claim this listing →

For referral teams

Using this for referrals?

See it with your team's contacts and notes. We can walk you through it in 20 minutes.

Book a workflow review →

How this Directory compares

How to read this record

Sources and dates
Sources carry their own dates. “Record researched” dates the profile research record; it does not mean every detail was checked that day. Details not shown here may still need research. Confirm them with the program.
Public record
Where a check has run, the record lists what state licensing agencies, inspections and federal exclusion lists show, each with its date and source. “Public record: not yet checked” marks a gap in the research. It tells you nothing either way about the program.
Youth residential programs
Residential and inpatient programs for young people may show a license or state-record entry when available, or “License not yet checked.” A research date is not a license-check date.
Allegations
A filed lawsuit or a news investigation about patient safety appears only in one fixed, dated form with its source, ending “This is an allegation, not a finding.” No program is removed from search on an allegation alone.
Location
Protected residences show city only when available; street address and map pin stay withheld to protect residents. Other profiles may show a public map point based on available location data. A missing pin means the Directory could not confirm a sufficiently precise location in published data, not a judgment about the program. Confirm the destination with the program before visiting.
Before you refer
Call the program and confirm openings, intake hours, insurance and eligibility directly. The Directory is not a referral service and does not recommend programs.

Not a rating. A record. Results are listed by name, never ranked, and nobody can pay for placement. Coverage is uneven, so a missing program or an empty field says nothing about care.