In a crisis, call or text 988, the Suicide & Crisis Lifeline. In an emergency, call 911. This Directory is not an emergency service and does not give medical advice.

Program Directory · Program record

Crossroads, Inc.

Phoenix, Arizona

Level of care
Detox, Residential, Outpatient
Ages
Not yet verified, call to confirm
Insurance
AHCCCS (Arizona Medicaid), SUBG (Substance Use Block Grant), Commercial insurance

Listed as operating. 6 sources, newest retrieved Jun 19, 2026. Record researched Jun 19, 2026.

See something wrong? Report a correction

Published program summary

Arizona nonprofit founded in 1960 and one of the state's largest SUD treatment providers, operating multiple campuses (about 11) across metro Phoenix that serve 5,000+ men, women and Veterans each year with on-site detox, gender-specific residential, and outpatient care rooted in the 12-step community.

Services and populations

Genders served
Men and women (gender-specific programs); also serves Veterans
Specialties
Alcohol use disorder, Benzodiazepine addiction, Cocaine addiction, Fentanyl addiction, Heroin/opioid addiction, Methamphetamine addiction, Veterans, Gender-specific treatment
Modalities
12-Step facilitation, Peer-guided / peer support, Case management, Aftercare / relapse prevention

Insurance and payment

Insurance listed
AHCCCS (Arizona Medicaid), SUBG (Substance Use Block Grant), Commercial insurance
Payment notes
Program site states acceptance of AHCCCS (Arizona Medicaid) and SUBG (state Substance Use Block Grant) government payors plus commercial insurance. Specific commercial carrier names were not listed on primary sources.

Credentials and public record

Accreditation
The Joint Commission - Gold Seal of Approval (Behavioral Health Care). Per the program's own site, earned by Crossroads at Pure Heart (Glendale), Crossroads Aftercare Program (at the Phoenix corporate office), and Crossroads Chandler. A Joint Commission provider-locator entry for 'Crossroads, Inc.' exists (ID 730711).
Public record
Not yet checked
Check with the state
Arizona DHS license search (AZ Care Check). The state runs or links this lookup. It may not list every program type.

Location

Address
2002 E Osborn Rd, Phoenix, AZ 85016
County
Maricopa County

Public map location data is available. Pin placed from the street address, so it can be a few doors off. Confirm the destination with the program before visiting.

Questions to ask when you call

Not yet verified in this profile: Ages.

  1. What ages do you serve?
  2. How does admission work, and what do you need from the referrer?
  3. What are your intake hours?
  4. How long do people usually stay?
  5. Do you offer services in languages other than English?
  6. How are families involved in care?
  7. Do you have an opening now, and how long is the wait?
  8. Is your state license or certification current, and has anything changed since your last inspection?
  9. What will this cost, with and without insurance?

Sources

About this listing: Published information is here to help you research and contact the program. Inclusion is not an endorsement, affiliation, or confirmation of openings. Public Directory facts and published contacts are free.

For programs

Is this your program? Claim it free

Claims and corrections are free. We check your authority and the sources before a change is published. Payment never changes result order.

Claim this listing →

For referral teams

Using this for referrals?

See it with your team's contacts and notes. We can walk you through it in 20 minutes.

Book a workflow review →

How this Directory compares

How to read this record

Sources and dates
Sources carry their own dates. “Record researched” dates the profile research record; it does not mean every detail was checked that day. Details not shown here may still need research. Confirm them with the program.
Public record
Where a check has run, the record lists what state licensing agencies, inspections and federal exclusion lists show, each with its date and source. “Public record: not yet checked” marks a gap in the research. It tells you nothing either way about the program.
Youth residential programs
Residential and inpatient programs for young people may show a license or state-record entry when available, or “License not yet checked.” A research date is not a license-check date.
Allegations
A filed lawsuit or a news investigation about patient safety appears only in one fixed, dated form with its source, ending “This is an allegation, not a finding.” No program is removed from search on an allegation alone.
Location
Protected residences show city only when available; street address and map pin stay withheld to protect residents. Other profiles may show a public map point based on available location data. A missing pin means the Directory could not confirm a sufficiently precise location in published data, not a judgment about the program. Confirm the destination with the program before visiting.
Before you refer
Call the program and confirm openings, intake hours, insurance and eligibility directly. The Directory is not a referral service and does not recommend programs.

Not a rating. A record. Results are listed by name, never ranked, and nobody can pay for placement. Coverage is uneven, so a missing program or an empty field says nothing about care.